Error REP-0069 and REP-50002 while Generating Reports through Concurrent Managers

Applies to:

Oracle Applications Technology Stack - Version: 12.0.2 and later [Release: 12.0 and later ]
Oracle Application Object Library - Version: 12.0.2 and later [Release: 12 and later]
Information in this document applies to any platform.
Symptoms

While generating any report through the concurrent managers, the following error occurs in the concurrent request log file :

FNDSCURS module: Active Users
-----------------------------
Enter Password:
REP-0069: Internal error
REP-50002: Server is shutting down
Program exited with status 1
Changes

The issue may be reproduced by manually run the reports from unix:

sh /oracle/PROD/inst/apps/PROD_appdemo4/ora/10.1.2/bin/appsrwrun.sh \
mode=character\report=/oracle/PROD/apps/apps_st/appl/fnd/12.0.0/reports/US/FNDSCURS.rdf\
batch=yes \
destype=file \
desname=/oracle/PROD/inst/apps/PROD_appdemo4/logs/appl/conc/out/test1.out \
desformat=/oracle/PROD/apps/apps_st/appl/fnd/12.0.0/reports/HPL \
pagesize=132x66


Report Builder: Release 10.1.2.0.2 - Production on Fri Jan 4 10:56:53 2008
Copyright (c) 1982, 2005, Oracle. All rights reserved.

REP-0069: Internal error
REP-50002: Server is shutting down"

Cause

The cause of this problem has been identified in Bug 6371924.

It is caused by rwrun/rwbuilder. The engine is started in a separate thread and not spawned as a separate process.

The fix was to do the ordering proper using synchronizing objects.

Solution

The fix for the Bug 6371924 has been included in the one-off Patch 6116405.

To implement the solution, please execute the following steps:

1) Please download and review the readme for Patch 6116405.

2) Please apply Patch Patch 6116405 in a test environment.

3) Please retest the issue.

4) If the issue is resolved, please migrate the solution as appropriate to other environments.



Note :

Patch 6116405 is for Reports 10.1.2.0.2, 10.1.2.2.0.

For Reports 10.1.2.3, please apply Patch 7140392.